My Health app for employees in Saudi Arabia: Your comprehensive guide to issuing sick leave and residency checks

Are you having trouble managing your sick leave or knowing the status of your medical insurance?

Many employees in Saudi Arabia, both nationals and expatriates, experience anxiety when they are too ill to go to work. This anxiety is not limited to the illness itself, but extends to complex administrative procedures: "How do I prove to my manager that I am officially sick?", "Will the days of absence be deducted from my salary?", or "How do I make sure that the result of the medical examination for residency renewal has been uploaded to Jawazat?"

In the midst of the rapid digital transformation within Vision 2030Sehati has become the one-stop digital portal that connects the employee, the Ministry of Health, the employer, and the insurance companies. In this article, we will explain in detail how to turn this app into the most powerful management tool in your phone to ensure your employment rights and save your time.

Why is the Sehati app a must-have tool for every employee in Saudi Arabia?

For employees in the private and government sectors, Sehati is the official and only authorized reference for legally documenting health status. Human Resources (HR) departments rely entirely on reports from the platform to verify the authenticity of sick leave. Any absence that is not documented through the app may subject the employee to a salary deduction. In addition, the app is linked to Absher and Nafaz, making it an integral part of your digital identity.

The role of Sehati app in completing employment and residency renewal procedures

Medical examinations are a crucial step for every expatriate when issuing or renewing residency. The Sehati app acts as a digital medium to display this data.

How to access Medical Checkup results via the app

The employee does not need to manually carry the result sheets. The app allows you to track the status of the medical report and make sure it is "Fit" before the passport review, avoiding unpleasant surprises such as a delay in uploading the result.

Self-checklist: Before going for a medical checkup

• Processing: Be sure to carry your original passport and border number (for new arrivals) or original residency.
• Book an appointment: Make sure to book an appointment at a center approved by the Ministry of Health (Expatriate Worker Screening) or accredited private medical centers.
• Fee verification: Make sure you pay the medical examination fees in advance if they are not covered by your employer.
• Fasting: Check if the test requires fasting (usually for comprehensive blood sugar and blood tests).
• Mobile number: Make sure the mobile number registered in Absher is active to receive the verification code and result.

Checking the validity of the employee's medical insurance and linking it to the Health Insurance Council

In the private sector, medical insurance is a prerequisite for residency. The app offers the advantage of linking with Council for Health Insurance (CHI)allowing you to see if the policy is "Active" or "Expired".

Managing your health at work: How does my health app save you time and effort?

Remote medical consultations: A practical solution to avoid leaving the office

The app provides a service "Immediate Counseling" (Telemedicine) to speak with a doctor via video call. This service is ideal for minor cases, as you can get a diagnosis, prescription, and even sick leave without leaving your office.

"My Prescription" service: Easily receive medicines without waiting

You will receive an SMS with the e-prescription number after the consultation, and you can dispense the medication free of charge at your nearest contracted commercial pharmacy (such as Al Dawaa or Al Nahdi) at a time that suits you.

The official guide to issuing sick leave through Sehati and submitting it to HR

To guarantee your right to paid leave, the medical report must be issued through Sehati. Paper reports are no longer acceptable.

Steps to extract the certified medical report in PDF format

1. Log in to the My Health app.
2. Click on the icon "Medical Reports" (Health Reports).
3. Select "Sick leave" (Sick Leaves).
4. Choose the desired vacation and confirm the dates.
5. Click on "Share" or "Download" To save the report in PDF format (contains a "service code" for verification).

Practical solutions: What to do if sick leave doesn't show up in the Sehati app?

If the vacation does not appear within 24 hours:

• Check with your doctor: Make sure they are entered into the system.
• Call 937: To file a complaint of "no sick leave" (for government and private establishments).
• Communicate with the hospital: Especially in private hospitals to solve technical connectivity issues.

Comparing government platforms: The difference between Sehati and Tawakkalna from an employee's perspective

Frequently asked questions about the uses of the My Health app

Frequently Asked Questions (FAQ)

• Q: Does my employer see the details of my medical diagnosis?
  • C: No, it only sees the duration of the leave and the verification code. Medical details are confidential.
• Q: I moved to a new job, do I update my insurance information manually?
  • C: The update is done automatically, but it is advisable to check the app to make sure the new policy has been activated.
• Q: What happens to my data after the final checkout?
  • c: They are kept in the Ministry's archives for a while, but it is advisable to download all reports before you leave.

Summarize the main points and conclude

At the end of this guide, we summarize the most important points that every employee in Saudi Arabia should keep in mind to ensure their professional and health stability:

1. Official source of documentation: Sehati app is the only authorized entity for issuing sick leave accepted by HR.
2. Residency and labor portal: The app connects the results of the Medical Checkup with the validity of the insurance for residency renewal.
3. A tool to increase productivity: "Instant Consultation" and "My Prescription" services allow employees to access medical care and medication without having to be absent from work for long hours.
4. Protection of rights: Continuous verification of your data in the app protects you from ineligible deductibles and ensures your coverage is valid.

Thank you very much for reading this article to the end. We hope this guide has answered your questions and given you the confidence to manage your health and career efficiently. We wish you good health and a successful and safe career in the Kingdom of Saudi Arabia.